Privacy Policy

Effective Date: 4/1/2025

Welcome to Pahu Leka Mailboxes (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with us online or in person.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you sign up for a mailbox, shipping services, or other offerings, we may collect:

  • Full name
  • Mailing and physical address
  • Email address
  • Phone number
  • Government-issued ID (for mailbox rental verification)
  • Billing and payment details

Non-Personal Information

We may collect limited non-personal data such as:

  • Browsing behavior on our website (if applicable)
  • General location data (IP address)
  • Type of device and browser used

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide mailbox rental and shipping services
  • To contact you regarding your account or shipments
  • To verify identity and prevent fraud
  • To comply with legal obligations (e.g., USPS requirements)
  • To process payments and transactions
  • To improve our services and customer experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share information in the following situations:

  • With trusted third-party service providers (e.g., payment processors or carriers like USPS, UPS, FedEx)
  • When required by law, regulation, or legal process
  • To protect our rights, privacy, safety, or property

4. Data Retention

We retain your information for as long as necessary to provide our services and meet legal obligations. When no longer needed, we securely delete or destroy personal data.

5. Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you

Request corrections to any inaccurate information

Request deletion of your information, subject to legal limitations

To exercise your rights, please contact us at [email protected].

6. Security

We take appropriate physical, electronic, and procedural safeguards to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to protect your information as well.

7. Children’s Privacy

Our services are intended for adults 18 years or older. We do not knowingly collect information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Pahu Leka Mailboxes
15-3070 Pahoa Kapoho Road
[email protected]