Box Rental Terms & Conditions

Effective Date: 4/1/2025

Welcome to Pahu Leka Mailboxes. By renting a mailbox with us, you agree to the following terms and conditions. These are in place to ensure smooth service and mutual understanding between you (the customer) and us (Pahu Leka Mailboxes).

1. Mailbox Services

  • Each rental includes the use of a private mailbox at our store address.
  • Two people per mailbox limit, both need IDs.
  • We offer small, medium and large box sizes depending on availability.

2. Eligibility & Identification

All renters must present a valid government-issued photo ID and a second form of ID in accordance with USPS regulations (e.g., utility bill, lease agreement).

You must complete USPS Form 1583 before we can release mail to you.

3. Rental Terms

  • Mailboxes are available on a 6-month or annual basis.
  • Rental fees are due in advance of the rental term.
  • We reserve the right to adjust pricing with prior notice.
  • $50 deposit for two keys.

4. Mail Pickup & Access

  • Mail can be picked up during our posted business hours.
  • Unclaimed mail over 30 days may be returned to sender or disposed of at our discretion.

5. Package Handling

  • We accept and hold packages as part of your rental service.
  • Oversized or excessive packages may incur a holding fee or require prompt pickup.
  • We are not liable for damage to packages received in poor condition.
  • If we receive a damaged package, we reserve the right to refuse it, at our discretion.

6. Forwarding & Notification

  • We offer mail forwarding services for an additional fee.
  • You are responsible for keeping your forwarding address and contact details current.
  • We do not automatically forward mail after your rental term ends.

7. Renewal & Termination

  • You are responsible for renewing your rental before it expires.
  • No refunds for early termination unless required by law.

8. Conduct & Use

  • The mailbox may not be used for illegal, fraudulent, or deceptive purposes.
  • We reserve the right to terminate service for misuse, non-payment, or abuse of staff.
  • Subleasing or sharing the mailbox without permission is prohibited.

9. Liability

  • Pahu Leka Mailboxes is not responsible for loss or damage of mail once it is delivered to your box.
  • We are not liable for delays, missed deliveries, or lost packages caused by third-party carriers.

10. Contact & Support

For questions, concerns, or to update your information, contact us at:

Pahu Leka Mailboxes
15-3070 Pahoa Kapoho Road
[email protected]